Expo Attendee Keynote "Creating the Customer Experience”
Date and Time
Wednesday Apr 26, 2017
3:00 PM - 4:30 PM EDT
Wednesday, April 26, 2017
3:00 - 4:30 PM
Location
Wildwoods Convention center
4501 Boardwalk
Wildwood, NJ 08260
Fees/Admission
FREE to Expo Attendees, Members &
The Business Community
Contact Information
Cape May County Chamber
Send Email
Description
John Kennedy is a former restaurant and hotel executive with over 25 years of experience in exceeding the customer’s expectations at every opportunity. He now speaks professionally to over 250,000 audience members throughout the world on the importance of not just delivering customer service…but providing a customer experience.
The economic challenges over the last few years, and now the economic rebound that is occurring today have galvanized a new set of expectations for our customers; that if met, will allow retention and attraction of new economic growth to our great community.
However, if they are not met, the choice for our consumers to venture elsewhere becomes a much easier choice….and that choice will have a dramatic long-term impact on the economic success of our community.
You will not want to miss this dynamic and insightful presentation from an expert in the field of sales and service.