Customer Service Seminar - The WOW Effect 06/21/18
Date and Time
Thursday Jun 21, 2018
8:30 AM - 11:00 AM EDT
June 21, 2018
Check-In from 8:30 a.m.
Program 9:00 a.m. - 11:00 a.m.
Location
Congress Hall
200 Congress Place,
Cape May, NJ 08204
Fees/Admission
This grant-funded training workshop is available to the business public. To register, you will need your company’s FEIN Tax ID Number and also agree to pay your employees regular wages for this two hour session.
This training is provided through a cooperative effort with Atlantic Cape Community College and Cape May County Chamber of Commerce Education Foundation and funded through a grant from the New Jersey Community College Consortium for Workforce and Economic Development and the NJ Department of Labor and Workforce Development.
Contact Information
Brigitta Faragasso
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Description
The Jersey Cape Experience
Customer Service Training
This grant-funded training workshop is available to the business public. To register, you will need your company’s FEIN Tax ID Number and also agree to pay your employees regular wages for this three hour session.
SCHEDULE
Please note, check begins 30 mins before the start of the program.
June 21, Congress Hall, 9:00-11:00 a.m.
This highly-interactive two hour session will focus on the latest customer service strategies for front line and management employees as well as tips for customer relationship management and more. Suasion Communications Group’s Susan Adelizzi-Schmidt will lead the session and facilitate role-playing scenarios. Attendees will learn how to employ these strategies to deliver ‘WOW’ moments online and offline.