Customer Service 101 Seminar: 05/03/18
Date and Time
Thursday May 3, 2018
12:30 PM - 3:00 PM EDT
May 3, 2018
Check-In from 12:30 p.m.
Program 1:00-3:00 p.m..
Location
The Reeds at Shelter Haven
9601 Third Ave..
Stone Harbor, NJ
Fees/Admission
This grant-funded training workshop is available to the business public. To register, you will need your company’s FEIN Tax ID Number and also agree to pay your employees regular wages for this two hour session.
This training is provided through a cooperative effort with Atlantic Cape Community College and Cape May County Chamber of Commerce Education Foundation and funded through a grant from the New Jersey Community College Consortium for Workforce and Economic Development and the NJ Department of Labor and Workforce Development.
Contact Information
Brigitta Faragasso
Send Email
Description
The Jersey Cape Experience
Customer Service Training
This grant-funded training workshop is available to the business public. To register, you will need your company’s FEIN Tax ID Number and also agree to pay your employees regular wages for this two hour session.
Please note, check begins 30 mins before the start of the program.
May 3, The Reeds at Shelter Haven, 1-3 p.m.
The ability to communicate with and listen well to customers is crucial for providing great service. Suasion Communications Group's Susan Adelizzi-Schmidt will deliver a two hour session focused on successful strategies and communication techniques, crucial traits for customer-facing positions, and
service recovery strategies. In this session, learn how to better communicate and interact with your customers to elevate your company’s success.